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Frequently Asked Questions
Are you legit?
Yes, a 100%! We at COLOGNECENTRE are trusted by thousands of customers across Europe.
We offer tracked shipping, full customer support, and we also have a physical store you can visit.
Returns are easy — we want you to love what you get.
Are international shipping options available?
Yes, we ship to nearly every country worldwide.
Shipping costs £3.99 and are added at checkout.
FREE shipping on orders over £35.
How quickly will my order arrive?
Orders are processed in 1–3 working days. Delivery usually takes 4–14 working days worldwide. Tracking details are sent via email.
How do I know you are legit?
We’ve served over 15,000+ customers and hold a 4.8★ rating. Check our reviews on TikTok or Trust platforms.
What if I am dissatisfied with my product?
We offer a 30-day return window. Please see our return policy for more information.
Any other questions?
Contact us at support@Jovascents.com or through our contact page.
2 days ago
Excellent service!
I ordered Althair for my husband and he loves it! Seems real as well for this great price
17 Hours ago
Loved the fragrance
Got savage dior for cheap discount and came after 5 days
7 days ago
Good quality perf
Best experience with them tbf
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